Build an HVAC Basic Maintenance & Basic Service Tech

About This Event

To become a skilled technician in today’s world is not enough. Technicians also need a wide range of skills that aren’t typically taught in technical training. Throughout this Go Time Success Group workshop, future techs will gain technical knowledge, life skills, how to work as a team, customer service (no slick willy talks here), building customer loyalty and the importance of doing it right for the company, family & customer.

Customers frequently judge a technician by appearance, attitude and smells, which in turn, affects their perceived ability to perform the work properly. At Go Time Success Group, we promise your techs will return with knowledge and a new fire in their belly, which will lead to an explosion of energy and productivity!

Our 11-Day Curriculum:

Day 1

• Introduction to the class
• Learning expectations
• Safety
• Fundamentals of heat transfer
• Identifying components, piping and refrigerant theory
• Saturation, super-heat and sub-cool

Day 2

• Life skills - integrity, how to value us & doing it right
• Types of metering devices
• Proper charging techniques
• Each student draws and explains the entire refrigeration cycle and components
• Lab rules and expectations of data requirements needed
• Lab time - evaluate refrigerant charge
• Refrigerant troubleshooting techniques

Day 3

• Life skills - one of Ben’s commandments
• Air conditioning tune-up procedure
• How to properly clean & check the indoor and outdoor systems
• Heat pump cycle, including reversing valve, liquid line filter drier and metering devices
• Air flow effects on a refrigerant charge
• Before and after pictures to show customers
• Lab time

Day 4

• Life skills - take care of your tools and vehicle
• Electrical safety
• Draw a 14-SEER outdoor unit electrical circuit
• Rules to read or draw an electrical diagram
• Identify electrical symbols
• How to use an electrical volt, ohm and amp meter
• Properly check all electrical components including capacitor and contactor
• Lab time - rewire condensing units
• How to check for loose connections, breaker sizes or signs of trouble

Day 5

• Life skills - how to properly set goals
• Draw electrical diagram
• Include start capacitor and start relay
• Label all parts with complete legend
• Troubleshooting electrical circuits
• Compressor windings
• Troubleshooting compressors
• Lab time
• Gold talk maintenance techniques

Day 6

• Life skills - being a team player
• Draw electric heat strip schematic
• Electric heat strip theory
• Electric heat strip components
• Wire electrical heat kit
• 2nd part - wire heat kit blindfolded (always fun and builds confidence)
• Lab time

Day 7

• Life skills - shoot for the stars
• Low voltage
• Intro to troubleshooting low voltage
• Measuring low voltage amperage
• Lab time
• Low voltage wiring
• Troubleshooting & removing fan motor and fan blades

Day 8

• Life skills - attitude and who we are
• How to exceed customer expectations
• Go Time Success Group's C.A.R.E. process
• Role play - maintenance call
• Connecting with the customer

Day 9

• Life skills
• Continue low voltage troubleshooting
• Touch use and safety
• Soldering techniques with hands-on
• Copper swaging, de-burring and sanding
• Lab time
• Student assessments
• Membership agreement - how to present to customer
• Offering options

Day 10

• Step-by-step gas furnace tune-up
• Gas furnace transformers, safeties, relays and components
• Importance of checking for proper grounding
• Diagnosing voltage board
• Troubleshoot negative pressure switch
• Gas furnace diagnostics
• Gas manifold pressure testing
• Lab time

Day 11

• Gold talk - recap of 10 days
• 9:00am CST zoom live to show what students have learned to their managers
• Graduation!